An Uzbek state authority has reportedly warned it may revoke mobile operator MTS-Uzbekistan’s operating licence because of poor-quality service.
The State Communications Inspectorate said the quality of service provided by the operator, a subsidiary…
An Uzbek state authority has reportedly warned it may revoke mobile operator MTS-Uzbekistan’s operating licence because of poor-quality service.
The State Communications Inspectorate said the quality of service provided by the operator, a subsidiary of Russia’s largest mobile operator MTS, has deteriorated in some cases, prompting customer complaints, local and international media reported.
The authority also reportedly contended MTS-Uzbekistan, which had about 9.5 million customers at the end of the first quarter, does not have proper authorisation to use all 48 towers that transmit its signals across the country.
If the company fails to resolve these issues, its licence may be suspended or terminated, the authority cautioned.
MTS-Uzbekistan is already subject to government investigations over fraud allegations. The Moscow Times cited local media as saying company director Bekhzod Akhmedov has fled the country pending the outcome of the investigations.
An MTS spokesperson declined to comment on the matter other than than to say the company is “actively engaged” with the Uzbek authorities “to ascertain exactly what the issues are or any pretensions toward MTS may be. Once this is complete, we may have comment on these reports and allegations.”
